Trabajo de service desk en Bogotá, Bogotá DC

Joining Arup Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. We have an opportunity for someone to join our new and expanding Global Service Desk team. As a global service desk analyst, you will support the design, transition, operation and continuous improvement of services across our Digital Technology...

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a...

Company Description: Job Description: A Service Desk Team Leader to oversee the provision of 1st and 2nd line internal customer service and resolution of IT related issues that our users encounter in their day-to-day roles, with proficiency in English and Spanish. Portuguese is a plus. You will work directly with our Service Desk and IT Support management teams who are located at our offices...

What success looks like in this role: Título universitario en negocios, finanzas o tecnología, o equivalente.Es obligatorio tener un nivel avanzado de inglés; el dominio del alemán y/o francés a nivel profesional sería altamente beneficioso.Entre 8 y 10 años de experiencia en Servicios Gestionados para Usuarios Finales / Servicios de Lugar de Trabajo Digital (por ejemplo: mesa de ayuda,...

Job Description As a member of the Corporate Technology Support team, the IT Service Desk Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management, and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and simplify processes. The ideal candidate will...

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend. Responsibilities: IT L1 Service Desk Technical Support...

SOBRE ESTE ROL : QUE HARÁS: Recibir llamadas, crear tickets y solucionar dentro del alcance incidentes de software/hardware de TI.Documentar todo el proceso de solución hecho para solucionar el incidenteCrear tickets que deben ser escalados a grupos de segundo nivel.Uso de bases de datos de conocimiento como apoyo para solucionar incidentes.Seguimiento a los tickets asignadosParticipar en...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a...

Is this role right for you? In this role you will: You enjoy providing support in a fast-paced environment. Enjoy providing improvements, recommendations and solutions on existing processes and tools. Get a deep satisfaction in applying your troubleshooting and root cause analysis to address bugs, or finding workarounds, or other methods to solve problems. Participate in solution design...

Description Service Delivery Associate IIIBogotá, Colombia*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity:Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.We...

En este momento tenemos unos proyectos cortos en Bogotá, por lo que estamos en búsqueda de un COORDINADOR DE MESA DE AYUDA - SOPORTE EN SITIO, se requiere disponibilidad inmediata.Perfil:Profesional en Ingeniería en Sistemas, Tecnologías de la Información, Telecomunicaciones o afines, conocimientos avanzados en soporte técnico, redes, hardware, software y sistemas operativos, manejo en la gestión...

Perfil solicitado:•Formación: Tecnólogo o estudiante o Ingeniero de Sistemas, Electrónico o afines.•Certificación: Deseable certificación básica de Microsoft en Office 365 (por ejemplo, MS-900 o similar).•Experiencia: Experiencia previa con Exchange Online y administración de Office 365.•Habilidades: Capacidad técnica, comunicación efectiva, orientación al servicio y trabajo en...

What we doWe are a global tech solutions company that believes Collaboration Betters The World.Leveraging strategy, technology, and design, we partner with organizations worldwide to offer comprehensive solutions from idea conception to product realization. We work with people around the globe to advise, build, run, and support the creation of products with purpose.What We Are Looking ForWe are...

MANTECH seeks a motivated, career and customer-oriented Site Lead to join our team in Bogota, Colombia.Responsibilities- Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring consistent, high-quality end‑user support.- Provides supervision and leadership to ESD personnel, fostering a collaborative and...

Get AI-powered advice on this job and more exclusive features.A logistics career that keeps you in control and ahead of the game.Work-life balance meets logistics mastery. Build a global career in freight coordination with the freedom to clock out on time and enjoy your evenings. Here, your expertise moves shipments efficiently while your personal time stays your own - because a career in...

Provide technical support to internal system users through the service desk platform.Verify internal customer requests in order to direct them to the correct responsible area, if necessary.Constantly work on improving systems in order to automate and optimize area processes.Support and configure, at 1st level, demands related to corporate work tools.Ensure user access by creating, modifying, and...

This is an on-site position based in Bogota, Colombia. Only applications in English will be reviewed. Medical experience is not required for this role. Candidates with a background in Hospitality / Customer Service / are encouraged to apply! Apollo XCM is looking for the best 'Patient Relations Specialist' who will be responsible for providing excellent customer service to patients, answering...

Description: TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA)...

JOIN OUR TEAM Customer Care Associate We're on the hunt for a vibrant Customer Care Associate to join our close-knit team and help our customers Go Further. Reason for the Role: The need to improve customer engagement levels will act as a critical differentiator between Autocab and its competition. A need has arisen to regularly contact our customers on a pro-active (monthly) basis to ensure...

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals,...